Here is a screenshot of what happens when I start to try to run Razer Synapse 3. I do get a command prompt kind of pop up. When I try to open it now (I have down a system restore yet, haven't had the time). I have had something pop up with Razer lately. If you want to upload the following files here: If you open the generated zip file, you will be able to upload individual files however as they will be small enough. The Razer guys on here will ask you to upload it via a shared folder. Mjcouchman Did it install okay with no errors, or did the popup occur during the installation part? As in, not once it finished and wants to start Synapse? The log file creator you ran generates quite a large file (too big to upload here). I do believe a system restore will more than likely fix your problem, as the issue does sound like it's a software problem and not a hardware issue. You could also try doing an SFC repair ( heres a link to a page describing how to do that - just the SFC part, don't worry about the DISM part). It may be just something like a C++ SDK that needs repairing, which is easier than restoring your system. I can see if they will show which dependency has failed. \\Synapse 3\\Synapse3 Logs\\SynapseService_errors.log \\Synapse 3\\Synapse3 Logs\\SynapseService.log \\Synapse 3\\Installer Logs\\install.log Did it install okay with no errors, or did the popup occur during the installation part? As in, not once it finished and wants to start Synapse? The log file creator you ran generates quite a large file (too big to upload here).
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